Frequently Asked Questions
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders will take between 3-4 weeks to ship.
Absolutely! We offer customization options for many of our jewellery designs, allowing you to create a piece that suits your style.
Please get in touch withour bespoke jewellery team to discuss your ideas and preferences.
The timeline for bespoke orders varies depending on the complexity of the design, but it typically takes several weeks to months. Our team will provide you with a more accurate estimate during the consultation.
The cost of bespoke jewellery depends on the materials, design complexity, and labor involved. Our team will provide a detailed quote during the consultation.
Yes, we offer engraving services to add a personal touch to your jewellery.
Certainly. We firmly believe that jewellery should be a uniquely personal and cherished legacy for generations. Our bespoke service offers you the opportunity to collaborate with Elina and our team to repurpose heirlooms and gemstones. To get started, please email us at firstname.lastname@example.org with a brief description of the piece you'd like to commission. We will promptly get in touch to guide you through the next steps
We offer private appointments depending on your location. After being in touch, we will work together to determine the most convenient and suitable location for our in-person meeting. You are welcome to schedule an appointment with our jewellery experts for an in-person consultation.
Yes, we offer private appointments both in London and Greece. After being in touch, we will work together to determine the most convenient and suitable location for our in-person meeting.
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. Please refer to our payment options during the checkout process.
We provide care and cleaning instructions to help you maintain the beauty and shine of your jewellery. Please visit our Care Guide for additional information.
You can use our online ring sizing guide or visit a local jeweller to accurately measure your ring size.